Making a Career

The average tenure of employees working at many technology companies today is shockingly low. At both Amazon and Google, it’s just around one year. At SALT, we’re aiming for higher. We want to build a company that people can be proud of and want to work for every day. When you work at SALT, it should absolutely be feasible to think about this as the place for making a life-long career.

Pay & Promotions

At SALT we do a deep level of reserch to ensure we’re paying market rate for our industry. Our goal is to keep our salary base in our headquarter region of DFW, but each role an candidate will be reviewed at hire an annuall. The comparison data is provided by a multiple sources including Robert Half, Salary.com, and Glass Door. Each company has robust systems that that polls compensation data from all the major companies in our industry and plenty of our smaller peers as well.

This data is reviewed once per year at the end of November. If it’s warranted, that is if the market rates have gone up, we’ll increase pay on January 1st to follow suit. We don’t decrease pay, even if the market rates may have dropped. If that happens, we’ll hold them steady until they come up again.

Performance Feedback

Twice a year, SALT employees receive formal feedback on their work performance.

Annual 360 Surveys

During the month of your anniversary, you’ll participate in a 360 review process. We stagger these surveys by anniversary month to cut down on the administrative workload that would happen if we did them all at one time.

You’ll receive a request during your anniversary month asking you for the names of some peers you want to receive feedback from. Those people will receive a short survey (< 10 questions) which asks them about various aspects of working with you. You’ll also receive feedback from your manager. If you have any direct reports, they’ll be asked to complete a survey too, reviewing your management practices. Finally you’ll complete a self-evaluation which asks about your overall feelings about your day-to-day work, your long-term goals, and your satisfaction with how the company is being run. Once all your surveys have been completed, the results will be compiled in an easy-to-read report. You’ll receive that report which consists of verbatim feedback from each source, lifted directly from the surveys for clarity. Your manager will also receive a copy of your report. Then your manager will meet 1:1 with you to review the report. If your survey results suggest you need to do something differently, your manager will raise that during your 1:1 and help you take steps with deadlines to address it. When you’re asked to complete a survey for one of your coworkers, please try to do so within a week. They shouldn’t take more than 30 minutes. You won’t be asked to do more than 5 peer surveys in a year, so please take care with the ones you are asked to complete! All 360 surveys consist of open-ended questions, as opposed to a 1 - 5 scoring scale. Answering this way takes more thought and time, but it results in a much more useful form of feedback! Your answers as a feedback-giver are never anonymous, however we offer an emergency confidential-to-Jonathan option if you’re truly uncomfortable sharing your thoughts directly with the person you’re reviewing.

Manager 1:1s

Once a year, you’ll meet with your manager for a 1:1 session. It’s up to each manager to determine how best to approach that meeting, but we ask that whatever process they use, they use the same process for every team member.

Managers should have a conversation with you about your:

• daily work content and load
• overall work satisfaction
• relationships with your team, manager, and company
• thoughts about personal growth and how those impact your work at SALT

This is a two-way street! You should be offering your thoughts on these topics to your manager, and your manager should be giving you feedback about your performance in these areas. Managers will document your 1:1s along with any action items, with deadlines that come out of the meeting. Your Manager 1:1 takes place 6 months after your Annual 360.

Performance Plans

If your feedback relationship with your manager and your team is where it should be, nothing too surprising should be coming out of either your Annual 360 or your Annual 1:1! Managers should be addressing performance successes and problems in the moment, throughout the year, not waiting for one of these opportunities. If some unforeseen negative feedback does come out during your 360 or 1:1, your manager could decide to initiate our formal performance plan process.

Feedback on Feedback

Both Processes described above are constantly evolving (or at least they should be!). Great feedback opportunities can only be designed so much — it takes continual feedback on the process from everyone to keep it useful. If you think any aspect of the process described here could be more efficient, more practical, and result in better actionable feedback for you, please let Jonathan know!